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Add Your First Room

Add a room to your hotel TV system in under 2 minutes.

Add Your First Room

What you'll learn: How to add a single room (like "Room 101") to your hotel system. Once it's added, you can connect a TV in that room.

Time needed: 2 minutes per room.

Before you start

You'll need:

  • Login access to your admin panel. See First Login.
  • The room number (the number on the door — like "101" or "204A").
  • Optionally: which floor it's on, and what type of room it is (Standard, Deluxe, Suite, Presidential).

Step 1: Open the Rooms page

In the left sidebar, under GUESTS, click Rooms.

Sidebar with "Rooms" item highlighted

You'll see a list of rooms grouped by floor (or an empty page if this is your first time).

At the top right of the page, there's a small banner showing how many rooms your plan allows: e.g. "5 / 50 rooms used · STANDARD". Keep an eye on it as you add rooms.

Step 2: Click Add Room

In the top right corner of the page, click the [Add Room] button.

[SCREENSHOT_PLACEHOLDER: Top right corner of the Rooms page with Add Room button highlighted in red box]

A small dialog opens with two tabs at the top: Single Room and Bulk Create. Make sure Single Room is selected.

Step 3: Fill in the form

You'll see these fields:

  • Room Number (required) — type the number on the door. Examples: 101, 204A, B12.
  • Floor (required) — type the floor number. Defaults to 1.
  • Type — pick from the dropdown: Standard, Deluxe, Suite, or Presidential.
  • Package (optional) — leave as "— No package —" unless you've already created a package. (Packages let you bundle premium channels, breakfast, late checkout, etc. with certain rooms. You can always add this later.)

The "Add Room" dialog with all fields visible — Single Room tab selected, Room Number, Floor, Type dropdown, Package dropdown

Step 4: Click Add Room

Click the blue [Add Room] button at the bottom right of the dialog.

The room appears in your list, grouped under the floor you chose. It starts with the status Vacant (grey) and a small Check In button so you can mark a guest as checked in later.

What if it doesn't work?

"Room limit reached: 50/50 used": You've hit your plan's limit. Delete a room you don't need, or contact COTT support to upgrade your plan.

The Add Room button is greyed out before I even click it: Same reason — your plan is at the limit. Hover over the button to see the tooltip.

The form rejects my room number: You probably already have a room with that number. Each number must be unique. Try a different one, or delete the old room first.

The page won't load: Refresh (Ctrl+R / Cmd+R). If still broken, sign out and back in.

Next steps