About COTT Electronics

COTT Electronics Sp. z o.o. (trading as COTT.TV) is a Warsaw-based technology company focused exclusively on hospitality entertainment. Founded in 2020, we set out to solve a persistent problem in the hotel industry: legacy TV systems that are expensive to maintain, inflexible, and disconnected from modern guest expectations.

Our answer is a fully cloud-native IPTV platform that replaces on-premise head-end equipment with a managed service. Hotels get live TV, video-on-demand, interactive guest services, room service ordering, advertising, and AI-powered concierge capabilities — all from a single subscription, deployable in under 30 minutes.

Today COTT.TV is trusted by more than 350 properties and powers over 20,000 rooms across 25+ European countries. Our clients range from boutique hotels and alpine resorts to international chains including approved-supplier relationships with Marriott, Hyatt, Radisson, Wyndham, and MGM.

COTT.TV is built around HIMS (Hotel Information & Media System), a cloud-native platform running on EU-based data centres for full GDPR compliance. HIMS manages everything from live TV channel delivery and VoD to guest services, advertising, emergency notifications, and analytics — all accessible through a single admin dashboard.

The system supports LG WebOS and Samsung Tizen smart TVs natively, as well as any device with a modern web browser. This gives hotels complete freedom in hardware choice without vendor lock-in. Integrations with leading Property Management Systems — including Oracle Opera, Mews, Protel, and Clock PMS — enable personalised guest experiences from the moment of check-in.

Ellia® is our proprietary AI concierge, available directly on the in-room TV. Supporting 35 languages, Ellia handles guest requests — from restaurant recommendations to extra towels — collects real-time feedback, and provides hoteliers with actionable insights. It reduces front desk call volume while improving guest satisfaction scores.

Learn more about Ellia® AI →

COTT.TV holds approved-supplier status with several of the world's largest hospitality groups, including Marriott, Hyatt, Radisson, Wyndham, and MGM. This means our platform has been vetted against each brand's technical, security, and operational standards — and meets the requirements for deployment across their global property portfolios.

Approved-supplier status gives hotel operators confidence that COTT.TV has passed rigorous evaluation covering data security, system reliability, guest experience quality, and integration capabilities with brand-standard PMS and CRM systems.