Hotel management software · Selected early access
COTT DESK
Hotel PMS
A clear view of the hotel day. Bring reservations, room readiness, guest accounts and your team’s next actions into one working space.
From the first arrival to the last room check.
A property management system should help reception, housekeeping and management work from the same operational picture. COTT DESK brings the essential hotel workflows together, with clear responsibilities and a record of changes.
Reservations & room calendar
See stays and available rooms in a 7-, 14- or 28-day view. Create bookings, review date changes and move a guest to another room with the price and stay context in view.
Reception & the hotel day
Find today’s arrivals, departures, in-house guests and items needing attention. Prepare check-in and check-out without piecing together separate lists.
Housekeeping & maintenance
Track room readiness, cleaning tasks and maintenance blocks. Reception can check a room’s status before preparing the next arrival.
Guest accounts & recorded payments
Keep charges, recorded payments, deposits and corrections together in the guest folio. Review the history and print an account statement.
Day close & management reports
Review daily activity, reconcile recorded amounts and export reports. Managers have a structured handover, rather than an unexplained end-of-day total.
Team roles & in-product guidance
Give reception, housekeeping and managers role-appropriate access. Built-in guides and an assistant support the team; staff remain in control of operational decisions.
One stay. A connected sequence of work.
Before arrival
Check the booking, assigned room and readiness. Resolve missing details before the guest reaches reception.
During the stay
Keep the guest account, room changes and operational tasks together, with the next team member able to see the context.
At departure
Review the balance, record settlement, complete check-out and pass the room back into the housekeeping workflow.
Hotel operations, connected to the COTT experience.
COTT DESK is a separate PMS product in the COTT family. Its COTT.TV connection supports configured check-in, check-out and room-move workflows. Hotels can apply without buying hotel TV; existing COTT.TV customers can also keep their current PMS and separately scoped integration.
COTT DESK Founding Hotels
Help shape the next stage of hotel management software through real operational feedback. We are selecting five independent hotels, initially around 10–80 rooms, with the first rollout focused on Georgia.
- The 90 days start on the agreed usable testing date after setup and rehearsal, not when you send an application.
- Before you join, we confirm the standard and discounted subscription, licensed room count, any minimum and applicable taxes in writing. The agreed base rate stays fixed through the 12-month discount period; the discount covers the entire core fee, including any minimum.
- No card is required for the pilot. Paid continuation is your choice, with no automatic conversion. After the discounted period, the agreed standard tariff applies with advance notice.
- Hotel TV licences, channels, hardware, paid provider services and custom development are separate. Any optional cost requires prior agreement.
A practical partnership, not just a free account.
Nominate one hotel contact, involve the team in the agreed workflows and join a 15–20 minute feedback session every two weeks. We welcome candid feedback. Public testimonials, hotel logos and case studies are optional and require separate permission.
Tell us about your hotel.
Send your country, room count, current PMS and the one daily task you most want to simplify. We will review the fit, demonstrate the relevant workflows and agree scope, commercial terms and a start date before any operational onboarding.
Opens an email draft to [email protected]. Please include business details only, not guest records. Applying does not create a hotel account or commit you to a subscription.
Questions before you apply
What is a hotel PMS?
A property management system helps a hotel organise reservations, rooms, arrivals, departures and guest accounts. COTT DESK connects these everyday workflows with housekeeping and management reporting.
Is COTT DESK open for immediate production use?
We are accepting applications for a selected early-access programme. Each hotel’s workflow, country requirements and onboarding plan are agreed before operational use. An application is not automatic activation.
Does the pilot include booking-channel, card or fiscal integrations?
The offer covers the agreed core PMS scope. Live booking-channel connections, payment processing, fiscal invoicing and country reporting are confirmed separately for each project. Recording a payment in the PMS does not charge a card or transfer money.
How do we move from an existing PMS?
We first rehearse agreed workflows using test data. Your existing system remains the booking authority during shadow testing. Any data migration, operational cutover and exit arrangements are scoped before real guest data is introduced.
Can we use it without COTT.TV?
Yes. COTT DESK participation does not require TV licences or hardware. COTT.TV and its existing external-PMS integration options remain separate products and services.