COTT.TV Help

Set up, operate and troubleshoot

Practical guides for hotel teams, from the first login to room-device pairing, content management and day-to-day operation.

Start a new property

Pair a hospitality TV or preconfigured COTT set-top box.

Check the fastest fixes when a room screen shows no content.

Documentation

Everything you need to take a hotel from sign-up to live TV in guest rooms, explained step by step in plain language.

Tell our NOC team which property, room and device you are working with.