Enable Languages
Add the languages your guests can switch between on their TV.
Enable Languages
What you'll learn: How to choose which languages your guest TV interface supports — and which one is the default.
Time needed: 3 minutes.
Before you start
You'll need:
- Login access.
- A clear list of languages you want to support. Most hotels start with 2–4: their local language, English, and the top 1–2 source markets.
Step 1: Open the Languages page
In the left sidebar, under SYSTEM, click Languages.
The page has two tabs at the top: Supported languages and Translations. The Supported languages tab is what you want for now.
Step 2: Add a language
Click the [+ Add language] button in the top right.
A picker shows 34 preset languages with flags (English, German, French, Spanish, Italian, Portuguese, Polish, Russian, Arabic, Chinese, Japanese, etc.). Pick the one you want.
[SCREENSHOT_PLACEHOLDER: Add language modal with the preset language grid showing flags and language names]
The language is added to your list and turned on (active).
Repeat for each language you want.
Step 3: Set the default language
Each row in the language list has a star icon. Click the star next to the language you want as the default. The starred language is the one new TVs and new guests start with.
[SCREENSHOT_PLACEHOLDER: Language list row with the star icon highlighted, showing the default language marked]
Tip: Pick the language most of your guests speak first. They can change it themselves on the TV from the Language tile in the main menu.
Step 4: (Optional) Customize the wording
Switch to the Translations tab. Here you can override the default phrases the TV interface uses — for example, change "Welcome" in English to "Hello", or fix a translation you don't like in another language.
This is optional. The defaults are professionally translated and work fine for most hotels. Skip this unless you have a specific reason.
To export your custom translations, click [Download]. To import a translations file (handy when migrating between hotels), click [Upload].
Step 5: Make sure the Language tile is in the main menu
So guests can switch languages, the main menu needs a Language tile.
- Go to Main Menu Editor.
- Look for a tile of type Language. If it exists, you're done.
- If not, click [+ New item], set Type = Language, give it a title (e.g. "Language"), pick a globe icon, save.
What if it doesn't work?
The language doesn't appear on the TV:
- Check that the language is Active in the list (toggle on the row).
- Reload the TV cache: Devices → device → Cache reload.
I added the wrong language and want to remove it: You can't delete the default language. Set a different language as default first (click its star), then delete the unwanted one.
Some translations are missing or look weird: Switch to the Translations tab and edit them.