Emergency Notificationson Every Screen in Seconds
When seconds matter, reach every guest instantly. Broadcast fire evacuation instructions, severe weather alerts, and security notifications to all hotel TVs simultaneously — in the guest's own language, with clear visual guidance.
<5s
Delivery Time
30+
Languages
100%
Room Coverage
How It Works
Trigger
Alert activated via admin panel, fire alarm relay, BMS integration, or API call. Multiple trigger sources supported simultaneously.
Broadcast
All TVs in the property (or selected zones/floors) display the emergency message within 3–5 seconds. Overrides current content.
Guide
Multi-language instructions with visual escape routes, assembly points, and safety guidance. Persistent until manually cleared.
Log
Every alert is logged with timestamps, delivery confirmation per room, and acknowledgement status for compliance documentation.
Alert Types
Pre-configured templates for common emergency scenarios, plus fully customisable alerts for any situation.
Fire Evacuation
Immediate full-screen evacuation instructions with floor-specific escape routes, assembly point locations, and multi-language safety guidance. Auto-triggered by fire alarm integration.
Severe Weather
Storm warnings, flooding alerts, and extreme weather notifications. Advise guests to stay indoors, close windows, or move to designated safe areas. Integrates with meteorological alert feeds.
Security Lockdown
Instruct guests to remain in rooms and secure doors during security incidents. Provide real-time updates as the situation develops. Controlled release notifications when the all-clear is given.
Custom Alerts
Any property-specific notification: power outage updates, water supply interruptions, noise advisories, maintenance alerts, or scheduled fire drill announcements.
Integration & Capabilities
Enterprise-grade emergency notification with flexible trigger options.
Fire Alarm Integration
Dry contact relay, Modbus, or API connection to your fire panel. Auto-broadcasts when alarm activates.
BMS Integration
Connect to Building Management Systems for automated alerts from HVAC, security, and environmental sensors.
Multi-Language Alerts
Auto-detect guest language from PMS. Display simultaneous translations for international properties.
Zone-Based Targeting
Send alerts to specific floors, wings, or room groups. Essential for floor-specific evacuation routes.
Audio Alerts
Accompanying audio notification ensures guests notice even if not looking at the screen.
Compliance Logging
Timestamped delivery logs for every alert. Per-room confirmation records for regulatory audits and insurance.
Supporting European Safety Compliance
European fire safety regulations increasingly require hotels to have effective guest notification systems. COTT.TV emergency notifications provide a supplementary layer of protection that demonstrates duty of care.
- Documented alert delivery with per-room timestamps
- Multi-language communication for international guests
- Integration with certified fire detection systems
- Floor-specific evacuation route guidance
- Audit-ready compliance reports exportable as PDF
- Regular system testing with scheduled drill mode
Important Disclaimer
COTT.TV emergency notifications are a supplementary communication tool. They do not replace legally required fire alarm systems, emergency lighting, evacuation signage, or other mandated safety infrastructure. Hotels must comply with all applicable local, national, and EU fire safety regulations independently.
Frequently Asked Questions
How quickly do emergency notifications appear on guest TVs?
- Emergency notifications are delivered to all TVs within 3–5 seconds of activation. The alert overrides whatever is currently on screen — whether the TV is on a live channel, VoD content, or even in standby mode (if wake-on-alert is enabled). The notification persists until manually cleared by an authorised staff member.
Can emergency alerts be triggered automatically from the fire alarm system?
- Yes. COTT.TV integrates with major fire alarm and Building Management Systems (BMS) via dry contact relays, Modbus, or API. When the fire alarm triggers, the TV system automatically broadcasts the pre-configured evacuation message to all rooms — no manual intervention needed. The specific message can be customised per alarm zone.
Do emergency messages display in the guest's language?
- Yes. Emergency notifications support multi-language display. When PMS integration is active, the alert automatically shows in the guest's detected language. The system can also display messages in multiple languages simultaneously (e.g., local language + English) to ensure universal understanding. Visual icons and colour coding provide additional non-verbal communication.
Does the emergency system work if the internet goes down?
- The COTT.TV Cloud emergency system requires internet connectivity to receive remote triggers. However, fire alarm integration via local relay operates independently of internet — the STB detects the local trigger signal directly. For properties requiring fully offline emergency capabilities, the COTT.TV On-Site solution provides complete local control without any internet dependency.
Does this help with European fire safety compliance?
- COTT.TV emergency notifications support compliance with European fire safety regulations that require guest notification capabilities. The system provides documented alert delivery logs (which rooms received alerts, timestamps), which can be used for regulatory audits and insurance documentation. Note: COTT.TV is a supplementary notification system and does not replace required fire alarm infrastructure.
Protect Your Guests with Instant Alerts
Emergency notifications are included in every COTT.TV subscription. Start a 14-day trial to experience the full safety and communication capabilities.