Terms and Conditions for COTT Electronics Sp. z o.o. (www.cott.tv)

1. Introduction

1.1 Who We Are. Welcome to www.cott.tv, the online platform of COTT Electronics Sp. z o.o., a company registered in Poland under KRS: 0001019972, with its registered office at Mikołaja Kopernika 30 / 11A, 00-336 Warszawa, Polska. We provide cloud-based IPTV solutions and access to licensed TV channels for the hospitality industry. In these Terms and Conditions, “you” refers to the customer (person or entity) who subscribes to our services. The subscriber is responsible for ensuring compliance with these Terms by any user accessing our services through their account.

1.2 Service Overview. COTT Electronics Sp. z o.o. offers cloud-based solutions for streaming and managing IPTV services, along with access to various licensed TV channels. These services are intended to be used in compliance with Polish and EU broadcasting and copyright laws, including the EU Copyright Directive (Directive (EU) 2019/790).

1.3 Access and Orders. Our platform allows for the subscription, management, and use of IPTV services and licensed TV channels. “Orders” include any subscription, renewal, or purchase of services through www.cott.tv.

1.4 Policies. Your use of our services is also subject to our Privacy Policy and any other policies we may publish, which are incorporated by reference into these Terms and Conditions.

2. Your Orders

2.1 Order Details. Your Order will specify the services subscribed to, including the scope of use (e.g., number of users, rooms, or streams) and the term of the subscription. Upon completion of your Order, we will provide you with access to the services as per the agreed terms.

2.2 Payments. For paid services, you must pay the fees indicated at the time of your Order. All financial transactions will comply with Polish and EU financial regulations, including the Polish Payment Services Act (Ustawa o usługach płatniczych). Non-payment may result in service suspension or termination.

2.3 Cancellation and Refunds. As per EU consumer protection laws (Directive 2011/83/EU), you may cancel your subscription within 14 days of purchase for a full refund, unless the service has been fully activated with your consent during this period. After this period, Orders are non-refundable and non-cancellable, except as required by law. Details are provided in our Refund Policy.

2.4 Trials. We may offer trial periods for certain services. Upon the trial’s expiration, unless you subscribe, the service will be deactivated.

3. Use of Services

3.1 License Terms. Use of our services is subject to these Terms and Conditions and any additional license terms provided during the Order process.

3.2 Support and Maintenance. We provide support and maintenance for our services in accordance with our published policies, ensuring compliance with EU standards for digital services.

3.3 Intellectual Property. All rights not expressly granted to you in these Terms and Conditions are reserved by COTT Electronics Sp. z o.o. Our services are provided on a license basis, not sold. You agree not to reproduce, distribute, or create derivative works from our services without prior written consent, in accordance with the Polish Copyright Act (Ustawa o prawie autorskim i prawach pokrewnych) and EU copyright laws.

4. Data Protection and Privacy

4.1 User Data. We adhere to EU data protection laws, including the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679), and Polish data protection laws (Ustawa o ochronie danych osobowych) in handling personal data collected through our services. For more details, please refer to our Privacy Policy. For GDPR-related inquiries, you can contact us at [email protected].

5. Reviews and Feedback

5.1 User Reviews. Users may leave reviews for our services. Reviews must be honest, comply with our Acceptable Use Policy, and not contain any prohibited content, such as defamatory or unlawful material, in accordance with Polish and EU law.

6. Legal Compliance

6.1 Compliance with Laws. You agree to use our services in compliance with all applicable Polish and EU laws and regulations, including but not limited to broadcasting, copyright, and consumer protection laws.

6.2 Indemnification. You agree to indemnify COTT Electronics Sp. z o.o. against any claims, damages, or liabilities arising from your violation of these Terms or applicable laws.

7. Termination and Modification

7.1 Termination. We may terminate these Terms and your access to our services for breach of these Terms, with prior notice as required by Polish law.

7.2 Changes to Terms. We reserve the right to modify these Terms at any time, with notice provided to you via email or through our website, in compliance with EU consumer protection regulations.

8. Governing Law and Dispute Resolution

8.1 Governing Law. These Terms are governed by the laws of Poland. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Warsaw, Poland, unless otherwise required by EU law (e.g., consumer rights under Regulation (EU) No 1215/2012).

8.2 Alternative Dispute Resolution. In accordance with EU law (Directive 2013/11/EU), you may also resolve disputes through an Alternative Dispute Resolution (ADR) entity. For more information, you can contact the Polish Office of Competition and Consumer Protection (UOKiK).

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
COTT Electronics Sp. z o.o.
Mikołaja Kopernika 30 / 11A, 00-336 Warszawa, Polska
Email: [email protected]
Phone: +48 22 1530505