Privacy Policy for COTT Electronics Sp. z o.o. (www.cott.tv)

1. Introduction

COTT Electronics Sp. z o.o. ("we", "us", or "our") operates the website www.cott.tv. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and Polish data protection laws (Ustawa o ochronie danych osobowych).

2. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, email address, phone number, hotel name, number of rooms, etc.
  • Billing Information: Payment details, billing address, etc., for processing transactions.
  • Technical Data: IP address, login data, browser type and version, time zone setting, browser plug-in types, operating system, etc.
  • Usage Data: Information about how you use our website and services, such as pages visited and interactions with features.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our IPTV and cloud-based services for the hospitality industry.
  • To manage your account and subscriptions.
  • For billing and payment processing in compliance with Polish and EU financial regulations.
  • To improve our website and personalize your experience.
  • For customer service and support, including responding to inquiries and requests.
  • To communicate with you, including for marketing purposes, where you have provided consent.
  • For compliance with legal obligations under Polish and EU law.

4. Disclosure of Your Information

We may share your information with:

  • Service providers who assist us in operating our website, conducting our business, or serving our users, such as payment processors and hosting providers, under strict data processing agreements as required by GDPR.
  • Authorities and law enforcement officials if required by law or to protect our legal rights.
  • Business partners, suppliers, and subcontractors for the performance of any contract we enter into with you, such as third-party IPTV content providers.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, with appropriate safeguards for your data.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including encryption, access controls, and regular security assessments, in compliance with GDPR requirements for data protection.

6. Your Rights

Under the GDPR, you have various rights, including:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification to correct inaccurate or incomplete data.
  • The right to object to the processing of your data, including for marketing purposes.
  • The right to restrict processing under certain circumstances.
  • The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
  • The right to withdraw consent at any time where we rely on consent to process your data.

To exercise these rights, please contact us at [email protected].

7. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by Polish and EU law. For example, billing information may be retained for up to 5 years to comply with Polish tax regulations (Ustawa o rachunkowości).

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, where required by law, by email or other means of communication.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
COTT Electronics Sp. z o.o.
Mikołaja Kopernika 30 / 11A, 00-336 Warszawa, Polska
Email: [email protected]
Phone: +48 22 1530505

For GDPR-related inquiries, please contact our Data Protection Officer at:
Email: [email protected]