VoiceCloud\u2122The Modern Hotel Phone System
Retire your aging PBX and embrace the future. VoiceCloud\u2122 delivers enterprise-grade hotel telephony from the cloud - with none of the maintenance, hardware costs, or limitations of legacy systems.
50%
Cost Reduction
99.99%
Uptime SLA
0
Hardware to Buy
Works with your existing phones or our modern IP handsets.
Why IT Directors Choose VoiceCloud\u2122
Eliminate PBX Maintenance
No more expensive service contracts, aging hardware, or emergency repairs.
Scale Instantly
Add or remove rooms in minutes. Perfect for seasonal properties.
PMS Integration
Full integration with Opera, Mews, Cloudbeds. Auto check-in/out.
Multi-Property Management
Manage all locations from one dashboard. Central billing.
Enterprise Security
Encrypted calls, secure voicemail, GDPR compliant infrastructure.
Legacy PBX Is Draining Your Budget
Every year your old phone system costs more and delivers less.
Expensive maintenance contracts
Zero maintenance - updates are automatic
Limited features, no integration
Full PMS sync - automatic check-in/out
Single point of failure
Cloud redundancy - 99.99% uptime
Cannot scale or change easily
Add/remove rooms in minutes
Every Feature Hotels Need. Built In.
VoiceCloud\u2122 is designed exclusively for hospitality. Every feature serves hotel operations and guest experience.
Wake-Up Calls
Automated or operator-assisted wake-up service. Guests set from room phone or HIMS™.
Guest Voicemail
Personal voicemail for each room. Visual voicemail on HIMS™ tablets. Auto-delete at checkout.
Call Routing
Intelligent routing by time, department, or VIP status. IVR for after-hours.
Room Status
Housekeeping updates room status from any phone. PMS sync in real-time.
Emergency Broadcast
Mass notification to all rooms in seconds. Critical for safety compliance.
Direct Inward Dialing
Guests receive direct external calls without going through switchboard.
International Calling
Competitive international rates. Clear billing for guest charges.
Text Messaging
Two-way SMS between guests and staff. Modern communication channel.
Call Analytics
Detailed reporting on call volumes, wait times, and department performance.
Connects to Your Existing Systems
VoiceCloud\u2122 integrates with leading property management systems for automatic room status updates, guest information sync, and billing.
What Integration Means for You
- Room phones auto-activate on check-in
- Guest names display on calls to reception
- Call charges post to guest folio automatically
- Voicemail clears on checkout
Total Cost of Ownership Comparison
Hardware, maintenance, lines, support
All-inclusive, no hidden costs
Hotels Making the Switch
Join properties that have modernized their communications
Vienna Business Hotel
4-Star, 280 Rooms
-40%
Telecom Costs
"Our 15-year-old PBX was held together with hope. VoiceCloud migration took one weekend, and we immediately saw 40% reduction in telecom costs."
Franz Huber
IT Director
Baltic Beach Resort
Seasonal Resort, 150 Rooms
50%
Off-Season Savings
"The ability to scale up for summer and down for winter without hardware changes is exactly what seasonal properties need."
Kristaps Ozols
General Manager
Paris Boutique Collection
3 Properties, 180 Rooms
3
Properties, 1 System
"Managing three properties from one dashboard changed everything. Staff can cover phones across locations, and billing is finally transparent."
Marie Dupont
Operations Director
Predictable Monthly Pricing
All-inclusive per-room pricing. No surprises.
Everything included. No per-call charges for internal calls.
Migration Support Included
Site Survey
We assess your existing infrastructure
Number Porting
Keep your existing phone numbers
Staff Training
On-site or remote training sessions
Parallel Operation
Run both systems during transition
Go-Live Support
Engineer on-site for cutover day
Ready to Modernize Your Hotel Communications?
Join 300+ properties that have replaced aging PBX systems with VoiceCloud\u2122. Calculate your savings today.